Anyone who’s been in the outsourcing business for any length of time has heard the cliché that outsourcing relationships are like marriages – they require hard work and commitment over the long term. Well, maybe it’s time to change that. Rather than marrying your next outsourcing provider, take them out on a date and see how things go from there. The fact is, our current approach to outsourcing contracts is completely out of touch with the needs of a business … More
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